Celebrity Chef Padmashri. Sanjeev Kapoor said "Technology is a tool -it doesn't have a soul. Hospitality professionals must bring the soul while using technology as a support system".Professor David Foskett,Chairman,International Hospitality Council said," AI doesn't eliminate jobs;it enables professionals to deliver better, more personalized guest experiences.IIHM is setting an example by balancing technology and the human touch".
Dr.Bose has also announced that will be one of the biggest positive disruptors of the industry- the decision to launch NamAIste,IIHM Hospitality GPT-the world's first Generative AI powered knowledge engine for the hospitality industry."The IIHM Hospitality GPT is designed to provide students,faculty hospitality professionals & industry stake holders with real time access to insights,trends,and best practices.The main objective is to provide real time AI powered insights to enhance learning & operational excellence in hospitality & equip students,faculty,& industry professionals with next generation AI' he added.